Privacy Policy

Last updated: July 31, 2024

This Privacy Policy describes how Paperleap, a brand by INTACT srl ("we", "us", or "our") collects, uses, and discloses your information in connection with your use of our websites, services, and applications (collectively, the "Services"). Your privacy is of utmost importance to us, and this policy outlines our commitment to protecting it.

1. Data Controller

The entity responsible for your personal data (the data controller) is:

INTACT srl
Via Dieta di Bari 36
Bari, Italy
Email: [email protected]

2. Information We Collect

We collect various types of information in connection with the Services, including:

2.1. Information You Provide to Us

Account Information: When you register for an account, we collect your name, email address, password, and institutional affiliation.
Manuscript and Submission Data: When you use our services to analyze, format, or submit academic papers, we process the content of your manuscript, including any personal data contained within it.
Payment Information: To process payments for our Services, we may collect billing details, which are processed by our third-party payment processors. We do not store your full credit card information.
Communications: If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

2.2. Information We Collect Automatically

Log and Usage Data: We collect information about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version.
Cookies and Tracking Technologies: We use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience. You can learn more in our Cookie Policy section below.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our Services;
Improve, personalize, and expand our Services;
Understand and analyze how you use our Services;
Process your transactions and manage your orders;
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (with your consent);
Send you technical notices, updates, security alerts, and support messages;
For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

4. Legal Basis for Processing (for EEA Users)

If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:

We need it to provide you the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services;
It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and interests;
You give us consent to do so for a specific purpose; or
We need to process your data to comply with a legal obligation.

5. Data Retention

We retain personal data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

6. Data Sharing and Disclosure

We do not share your personal information with third parties except in the following circumstances:

Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as hosting, payment processing, and analytics.
Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

7. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

The right to access, update or delete the information we have on you.
The right of rectification.
The right to object to our processing of your Personal Data.
The right of restriction.
The right to data portability.
The right to withdraw consent at any time.

To exercise any of these rights, please contact us at [email protected]. You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.

8. Cookie Policy

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Essential Cookies: Necessary for the website to function and cannot be switched off.
Performance Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Functionality Cookies: Enable the website to provide enhanced functionality and personalization.

9. Security

The security of your data is important to us. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

10. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By mail: INTACT srl, Via Dieta di Bari 36, Bari, Italy.